Risk, Compliance & Procedures
- Risk based approach to auditing – procedures, statutory & regulatory requirements, interview audits and case/file audits
- Compliance implementation and management
- Implementing and documenting procedures and policies to comply with regulatory & statutory and all requirements
- Implementing and maintaining risk and compliance records incl. Risk Register, Complaints Register, Compliance Plan, Compliance reporting formats, key dates and records reporting
- Risk management - identifying risks and non-compliances and providing resolutions and solutions
- Risk Register – business and area specific
- Auditing and advising on practice area/department protocol
- ISO 14001 & 9001 Architects’ Practice
- Themed based audits
- Employee competence levels assisted and monitored – senior management, middle management/supervisors and support/admin
- Orchestrating and input to senior management and cross-functional management meetings
- Setting KPIs & objectives - plans and management
- Presenting objective findings through auditing, risk & compliance and observing to advise senior management
- Facilitate audits for and with internal auditors and senior management
- Training provider – internal auditing, client care, supervision, compliance and general in-house training
- Identifying areas of best practice and utilising as a transferrable skill where applicable
- Compiling audit criteria and schedule
- Performance management of auditors
- Team management
